Privacy policy

At our silver jewellery store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

When you place an order or use our website, we may collect the following information:

  • Your name

  • Phone number

  • Email address

  • Shipping and billing address

  • Payment details (processed securely via payment gateways)

  • IP address and browser information

How We Use Your Information

We use your information to:

  • Process and ship your orders

  • Communicate with you about your purchase

  • Provide customer support

  • Improve our website and services

  • Send updates, offers, or promotions (you can opt out anytime)

Payment Security

All payments are processed through secure and trusted payment gateways. We do not store your card or UPI details on our servers.

Sharing of Information

We do not sell or rent your personal data. We only share your information with:

  • Courier partners for delivery

  • Payment gateways for transaction processing

  • Government or legal authorities when required by law

Cookies

Our website uses cookies to improve your browsing experience and understand how visitors use our site. You can disable cookies in your browser if you prefer.

Data Protection

We use industry-standard security measures to protect your personal data from unauthorized access, misuse, or loss.

Your Rights

You can request to:

  • Access your personal data

  • Update or correct your information

  • Ask us to delete your data (except when legally required to keep it)

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

📧 info@nilo925.com
📞 +91-9906891666