Terms of service

Welcome to NILO 925. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our store.


1. General

By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian. We reserve the right to refuse service to anyone for any reason at any time.


2. Product Information

All jewellery sold on NILO 925 is made from 925 sterling silver unless stated otherwise.
We make every effort to display product images, descriptions, and prices accurately, however slight variations in color, design, or size may occur due to lighting, screen settings, or handcrafted nature of jewellery.


3. Pricing & Payments

All prices are listed in Indian Rupees (INR).
We reserve the right to change prices without prior notice.
Payments are processed through secure payment gateways. NILO 925 does not store your card or UPI details.


4. Orders & Acceptance

Your order is confirmed only after successful payment and order confirmation.
We reserve the right to cancel or refuse any order due to:

  • Incorrect pricing or product information

  • Suspected fraud

  • Product unavailability

If your order is canceled after payment, a full refund will be issued.


5. Shipping & Delivery

Orders are shipped as per our Shipping Policy. Delivery timelines may vary based on location and courier service. Delays caused by logistics partners are beyond our control.


6. Returns & Refunds

All returns and refunds are governed by our Return & Refund Policy. Please review it before placing an order.


7. Intellectual Property

All content on this website including images, logos, designs, and text belongs to NILO 925 and may not be copied, used, or reproduced without written permission.


8. User Responsibilities

You agree not to misuse the website, attempt fraud, or engage in any activity that may harm the website, brand, or other customers.


9. Limitation of Liability

NILO 925 is not responsible for any indirect or incidental damages arising from the use of our products or website.


10. Changes to Terms

We reserve the right to update or change these Terms of Service at any time. Updates will be posted on this page.


11. Contact Information

For any questions regarding these Terms of Service, please contact us:

📧 info@nilo925.com
📞 +91-9906891666