Shipping policy

At NILO 925, we aim to deliver your 925 sterling silver jewellery safely and on time.

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Order Processing

All orders are processed within 48 hours after payment confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.

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Shipping Locations

We currently ship across India.

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Delivery Time

Once dispatched, orders are usually delivered within 7-8 business days, depending on your location and courier partner.

Remote areas may take slightly longer.

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Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before payment.
Any promotional free-shipping offers will be clearly mentioned on the website.

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Order Tracking

Once your order is shipped, you will receive tracking details via SMS or email to track your delivery.

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Delays

Delivery delays caused by courier companies, weather, or other unforeseen circumstances are beyond our control. However, we will always assist you in tracking and resolving the issue.

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Incorrect Address

Please ensure your shipping address and phone number are correct while placing the order. NILO 925 is not responsible for delays or losses due to incorrect or incomplete addresses provided by the customer.

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Contact Us

For any shipping-related queries, contact us at:

📧 info@nilo925.com
📞 +91-9906891666